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Refund Policy
At Click Clique, we are committed to providing high-quality photo booth services that elevate your event and create lasting memories. We understand that plans can change, and we aim to be fair and transparent with our refund policy.
Reservation Deposits:
A non-refundable deposit ot $100.00 is required to secure your event. This deposit ensures your booking and covers administrative costs.
Cancellation Policy
More than 14 days before the event. If you cancel your reservation more than 14 days prior to your scheduled event, we will refund all payments made excluding the non-refundable deposit
Within 14 days of event: Cancellations made within 14 days of the event are non-refundable. However, you may reschedule your event (one time only) based on availability at no extra charge.
No-shows or same day cancellations. No refund will be issued.
Rescheduling
We allow one complimentary reschedule due to weather, venue change, or emergencies, Any further changes may be subject to a $50 rescheduling fee, based on availability.
Service Issues or Interruptions
If Click Clique is unable to deliver services due to equipment failure, staff emergency, or other unforeseen circumstances on our end, we will offer a full refund or reschedule at no additional cost.
Client Responsibilities
Refunds will not be issued due to:
Venue restrictions or lack of adequate space/power for set-up.
Client not providing access to venue in a timely manner.
Disruptive ehavior from guests impacting service
Contact us
If you have questions or need to request a candellation or reschdule, please contact us at:
Email: clickcliqueky@gmail.com
Phone: 502-999-1893
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